Tech Mahindra -Ebloc 3 Site

GET HIRED NOW AT THE CONVENIENCE OF YOUR HOME! We are URGENTLY HIRING for Customer Service Representatives! All APPLICANTS WITH GOVERNMENT STATUTORY NUMBERS AND 3 VALID IDs WILL BE PRIORITIZED! for C

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GET HIRED NOW AT THE CONVENIENCE OF YOUR HOME! We are URGENTLY HIRING for Customer Service Representatives! All APPLICANTS WITH GOVERNMENT STATUTORY NUMBERS AND 3 VALID IDs WILL BE PRIORITIZED! for C

  • 6F Ebloc 3- Geonzon St, IT Park, Lahug Apas, Cebu City

  • 300 Openings

  • < 6 months

  • 14k/Month

  • 14000/Month

  • 2000/Month

Job Pitch

Earn up to $1000 monthly incentive!

Job Description

Qualifications: • Candidate must at least be a High School Graduate • At least 18 years old • No BPO experience required • Willing to work on shifting schedules • Upbeat and highly motivated Job Description: • Provide excellent customer service • Respond promptly to customer inquiries • Handle and resolve customer complaints • Obtain and evaluate all relevant information to handle product and service inquiries • Perform customer verification • Direct requests and unresolved issues to designated resource • Record details of inquiries, comments, complaints and actions taken • Follow up on customer interactions • Provide feedback on the efficiency of the customer service process

Skill Required

  • Creative Thinker
  • Problem Solving Skills
  • Analytical Skills
  • Calm Under Pressure
  • Open to Flexible Schedules
  • Attention to Detail
  • Empathetic to Customers
  • Positive Attitude
  • Strong Communication Skills

Qualification Required

  • High School Graduate
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Allowances And Incentives
  • Monthly Performance Incentive
  • Annual Performance Bonus
Medical Benefits
  • Medicine Reimbursement
  • Critical illness Benefits
  • Life Insurance

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