GET HIRED NOW AT THE CONVENIENCE OF YOUR HOME! We are URGENTLY HIRING for Customer Service Representatives! All APPLICANTS WITH GOVERNMENT STATUTORY NUMBERS AND 3 VALID IDs WILL BE PRIORITIZED!

Tech Mahindra -Ebloc 3 Site

Tech Mahindra

6F Ebloc 3- Geonzon St, IT Park, Lahug Apas, Cebu City

300Openings

< 6 months

14k/Month

Basic Salary : 14000/Month

Total Guaranteed Allowance : 2000/Month

Job Pitch

Earn up to $1000 monthly incentive!

Job Description

Qualifications: • Candidate must at least be a High School Graduate • At least 18 years old • No BPO experience required • Willing to work on shifting schedules • Upbeat and highly motivated Job Description: • Provide excellent customer service • Respond promptly to customer inquiries • Handle and resolve customer complaints • Obtain and evaluate all relevant information to handle product and service inquiries • Perform customer verification • Direct requests and unresolved issues to designated resource • Record details of inquiries, comments, complaints and actions taken • Follow up on customer interactions • Provide feedback on the efficiency of the customer service process

Skill Required

  • Creative Thinker
  • Problem Solving Skills
  • Analytical Skills
  • Calm Under Pressure
  • Open to Flexible Schedules
  • Attention to Detail
  • Empathetic to Customers
  • Positive Attitude
  • Strong Communication Skills

Qualification Required

  • High School Graduate

Allowances and Incentives

  • Monthly
    Performance Incentive

  • Free
    Shuttle

  • Medical Benefits

  • Medicine
    Reimbursement

  • Critical
    illness Benefits

  • Life
    Insurance