Concentrix Bridgetowne

Technical Support Specialist for a Consumer Electronics Account

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Technical Support Specialist for a Consumer Electronics Account

  • Bridgetowne, Eulogio Rodriguez Jr. Avenue, Quezon City, Metro Manila, Philippines

  • 100 Openings

  • > 6 months

  • 26k/Month

  • 26000/Month

  • Confidential

Job Pitch

Be our Technical Support Specialist at Concentrix Bridgetowne and earn up to P26K* monthly!

Job Description

The Dream Job defined As a Technical Support Specialist, you are the tech expert who will deliver outstanding IT support to the customers and clients of the biggest global brands. Your day-to-day in a nutshell • Answering incoming calls from customers • Resolving customer inquiries/requests • Developing and maintaining accurate files • Ensuring customer requests are handled in an appropriate and timely manner • Utilizing various Concentrix and client-based tools and applications for customer management and servicing • Providing cutting-edge service in a friendly, confident and knowledgeable manner Ready to #EmbraceDifferent? You may be our next Tech Rockstar if you: • Are at least a high school graduate • Have a Technical Support experience of at least six (6) months in the BPO industry • Have excellent English communication skills • Have working knowledge on computers • Have good customer service, multi-tasking and problem-solving skills • Are willing to work in shifting schedule Here’s what’s in store for YOU! • Paid training • Competitive salary • Monthly performance incentives • Benefits after six (6) months • Vacation entitlement upon hire • Career pathing and advancement opportunities

Skill Required

  • Strong Communication Skills
  • Positive Attitude
  • Empathetic to Customers
  • Attention to Detail
  • Open to Flexible Schedules
  • Calm Under Pressure
  • Analytical Skills
  • Problem Solving Skills
  • Creative Thinker

Qualification Required

  • High School Graduate
Top Picks
  • Day Shift
Allowances And Incentives
  • Monthly Performance Incentive
Medical Benefits
  • Free HMO for Dependents
  • Critical illness Benefits
  • Life Insurance

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