[24]7.ai Robinsons Cybergate

30K REWARD FOR TENURED Voice CSRs | APPLY NOW at [24]7.ai CYBERGATE!

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30K REWARD FOR TENURED Voice CSRs | APPLY NOW at [24]7.ai CYBERGATE!

  • 9F Cybergate Plaza, Cybergate Complex, EDSA corner Pioneer, Mandaluyong City

  • 22 Openings

  • > 2 yr

  • 16k/Month

  • 16000/Month

  • 3000/Month

Job Pitch

Overview: Night Shift, US Telecommunication Account Provide excellent customer service by addressing general inquiries related to billing, account/service maintenance, and other products/services including upselling, through voice or chat.

Job Description

Qualifications: Must be 18 years old and above Must be amenable to do sales High school/senior high school graduate - With at least 20 months BPO experience (ops tenure) College graduate/completed at least 2 years in college (no back subject) - With at least 20 months BPO experience (ops tenure) Amenable to work on holidays, weekend, and shifting schedule Professional, enthusiastic, and customer service oriented Skills Required: Excellent written communication Must have keen attention to details Must have good conversational skills Must have good negotiation skills Must have good problem solving and analytical skills Ability to multi-task and access multiple data source simultaneously Ability to probe effectively Ability to educate customers on inquiries and other product information Ability to handle issues and complaints in a courteous and professional manner

Skill Required

  • Strong Communication Skills
  • Positive Attitude
  • Empathetic to Customers
  • Attention to Detail
  • Open to Flexible Schedules
  • Calm Under Pressure
  • Analytical Skills
  • Problem Solving Skills
  • Creative Thinker

Qualification Required

  • High School Graduate
Top Picks
Allowances And Incentives
  • Annual Performance Bonus
  • Transport Allowance
Medical Benefits
  • Free HMO for Dependents
  • Critical illness Benefits

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