[24]7.ai Robinsons Cybergate
URGENT: Apply as CSR in [24]7.ai Cybergate for a US TELCO Acct.
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Apply for Instant screeningURGENT: Apply as CSR in [24]7.ai Cybergate for a US TELCO Acct.
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9F Cybergate Plaza, Cybergate Complex, EDSA corner Pioneer, Mandaluyong City
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22 Openings
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> 6 months
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16k/Month
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16000/Month
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3000/Month
Job Pitch
Overview: Night Shift, US Telecommunication Account Provide excellent customer service by addressing general inquiries related to billing, account/service maintenance, and other products/services including upselling, through voice or chat.
Job Description
Qualifications: Must be 18 years old and above Must be amenable to do sales High school/senior high school graduate - With at least 6 months BPO experience (ops tenure) College graduate/completed at least 2 years in college (no back subject) Amenable to work on holidays, weekend, and shifting schedule Professional, enthusiastic, and customer service oriented Skills Required: Excellent written communication Must have keen attention to details Must have good conversational skills Must have good negotiation skills Must have good problem solving and analytical skills Ability to multi-task and access multiple data source simultaneously Ability to probe effectively Ability to educate customers on inquiries and other product information Ability to handle issues and complaints in a courteous and professional manner
Skill Required
- Strong Communication Skills
- Positive Attitude
- Empathetic to Customers
- Attention to Detail
- Open to Flexible Schedules
- Calm Under Pressure
- Analytical Skills
- Problem Solving Skills
- Creative Thinker
Qualification Required
- High School Graduate
Top Picks
Allowances And Incentives
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Annual Performance Bonus
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Transport Allowance
Medical Benefits
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Free HMO for Dependents
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Critical illness Benefits
Work From Home 
Joining Bonus
Day 1 HMO
Day Shift
