[24]7.ai Taguig

Interested to apply? Hiring Voice CSRs for our Taguig site | DAYSHIFT

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Interested to apply? Hiring Voice CSRs for our Taguig site | DAYSHIFT

  • Ground Floor, Cyber Sigma, McKinley West, Lawton Avenue, Taguig City

  • 22 Openings

  • > 6 months

  • 16k/Month

  • 16000/Month

  • 3000/Month

Job Pitch

Overview Day Shift Australian Telecommunication Account Provide excellent customer service by addressing general inquiries related to billing, account/service maintenance, and other products/services Perks Rewarding incentives for top performers (monthly/quarterly)

Job Description

Qualifications Must be 18 years old and above Completed at least 2 years in college (no back subjects) At least 6 months of call center experience is preferred but not required Amenable to work on holidays, weekend, and shifting schedule Professional, enthusiastic, and customer service oriented Skills Required Excellent oral and written communication Must exhibit active listening Must have keen attention to details Must have good conversational skills Must have good problem solving and analytical skills Must be fluent in providing explanation and delivering positive scripting Ability to multi-task and access multiple data source simultaneously Ability to probe effectively Ability to educate customers on inquiries and other product information Ability to handle issues and complaints in a courteous and professional manner

Skill Required

  • Strong Communication Skills
  • Positive Attitude
  • Empathetic to Customers
  • Attention to Detail
  • Open to Flexible Schedules
  • Calm Under Pressure
  • Analytical Skills
  • Problem Solving Skills
  • Creative Thinker

Qualification Required

  • Undergraduate
Top Picks
Allowances And Incentives
  • Annual Performance Bonus
  • Transport Allowance
Medical Benefits
  • Free HMO for Dependents
  • Critical illness Benefits

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