6F Ebloc 3- Geonzon St, IT Park, Lahug Apas, Cebu City

4 Openings

> 1 yr

20k/Month

Basic Salary : 20000/Month

Total Guaranteed Allowance : 2000/Month

Job Pitch

Tech Mahindra Business Process Services (BPS) focuses on Business Process as a Service (BPaaS) and BPO services across various industries including Telecom, Financial Services, Retail, Energy, Hospitality, Hi-Tech, Agriculture and Food and Beverage. Our approach goes beyond cost reduction to process optimization and ownership through automation and productivity improvements. Tech Mahindra BPS delivers value for customers through flawless execution of a seamless suite of services that operate across the entire life cycle of the end users and covers both the revenue and cost sides of the customer’s business operations. The BPS includes Operations, BPM and Consulting. This page is centered and focused on our Philippines Sites and is for the engagement of employees and friends. The page will be used for important announcements, hiring requirements, employee relations concern, employee engagement and to give our social media mark in the networks.

Job Description

Roles and Responsibilities:- • Analysis – Strong Analytical skills • Should be able to handle & achieve the departmental requirements • Maintaining secrecy of data • Knowledge (What the person must know): Understanding of operational process, logical thinking, reporting and analysis • Should be open to change, Multi-tasking skills Key Deliverables (KRA/Measure): • Accurate and Timely reporting • Client Management – Internal and External • Ability to work on data and generate various types dashboards, reports/ad-hoc reports • Meeting client requirements within TAT and with accuracy • Ability to handle high level data analysis and data Requirements: Applicant’s Specifications: • Good knowledge of MS Excel & other MS Office Applications • Ability to think strategically and work in terms of business opportunity and growth • Candidate should be ready to work in a 24/7 environment • Ability to handle pressure and a natural go getter Experience • Should have minimum exposure in Call Center environment for 2 years • With at least 1 year experience in Reporting/MIS

Skill Required

  • Creative Thinker
  • Problem Solving Skills
  • Analytical Skills
  • Calm Under Pressure
  • Open to Flexible Schedules
  • Attention to Detail
  • Empathetic to Customers
  • Positive Attitude
  • Strong Communication Skills

Qualification Required

  • Undergraduate

Allowances and Incentives

  • Monthly
    Performance Incentive

  • Free
    Shuttle

  • Medical Benefits

  • Critical
    illness Benefits

  • Work Shift/Schedule

  • 24/7