Key Account Management Specialist

Concentrix Spark Place Cubao

Concentrix

2F Spark Place, P. Tuazon Boulevard, Cubao, Quezon City, Metro Manila, Philippines

13 Openings

> 1 yr

28k/Month

Basic Salary : 28000/Month

Total Guaranteed Allowance : 7000/Month

Job Pitch

Job Summary: The Key Account Management Specialist will work closely with Online Seller(s) in ensuring that Seller Account(s) are well-managed and up-to-date with Market Trends. The incumbent will be responsible in performing the necessary research (via Social Media Platforms and Other Online Sources) to provide useful information, leading to increased Platform Utilization, Seller Engagement, and Maximized Potential Earnings.

Job Description

Essential Duties and/or Responsibilities: • Review Seller Accounts, Perform Market Research, and Provide Useful Intel on Market Trends and Tips for Account Improvement • Partner with Online Sellers to Maximize Potential of their Account and Postings and Help Increase Over-All Revenue Potential • Develop Strong Relationship with Seller(s) and Serve as a Knowledge Source for Positive Seller Experience • Based on Experience - Collaborate with Clients and Business Leader(s) and Offer New Improvement Idea(s) Minimum Hiring Qualifications: • 1 Year of Related Experience Required - Marketing, Sales, and Account Management (BPO or Related Field) • With a Creative Mindset and Able to Perform Research as Needed - Up-to-Date with Latest Trends and with Understanding or Familiarity with eCommerce • Familiar with Different Social Media Platforms Including Messaging Tool(s) - WhatsApp, Messenger • Demonstrates Business Communication Skills - Able to Carry a Consultative-Type of Conversation with Seller(s) and Articulate Thoughts Clearly - Build Positive Work Relationships regardless of the Communication Platform (Blended Support) • Intermediate Working Proficiency with Microsoft Office Tools (Microsoft Excel) - Can Work with Huge Amount of Data via Excel Spreadsheets • Background and Experience in a Related or Similar Scope is an Advantage (eCommerce, Retail, Account Management, Business-to-Business Sales) Get Hired and Enjoy the Following: • Day Shift - Business Hours with Fixed Weekends Off • Exciting Opportunities for Growth and Development • Monthly Incentive Program (Based On Performance) Work Location: Spark Place, P. Tuazon, cor. 10th Ave., Cubao, Quezon City (NOTE: THE POSITION OFFERS A TEMPORARY WORK-AT-HOME SETTING)

Skill Required

  • Creative Thinker
  • Problem Solving Skills
  • Analytical Skills
  • Calm Under Pressure
  • Open to Flexible Schedules
  • Attention to Detail
  • Empathetic to Customers
  • Positive Attitude
  • Strong Communication Skills

Qualification Required

  • College Graduate

Top Picks

  • Work From
    Home

  • Day
    Shift

  • Joining
    Bonus

  • Allowances and Incentives

  • Monthly
    Performance Incentive

  • Medical Benefits

  • Medicine
    Reimbursement

  • Critical
    illness Benefits

  • Life
    Insurance

  • Maternity
    Assistance

  • Work Shift/Schedule

  • Weekends
    Off