Workforce Traffic Analyst - Up to 30K

Conduent- Mall of Asia


7F One E-Com Building Palm Coast Ave Mall of Asia Complex Pasay City

2 Openings

> 6 months


Basic Salary : 30000/Month

Total Guaranteed Allowance : 1500/Month

Job Pitch

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

Job Description

- Facilitates quantitative project KPIs such as service level so that intra day and intra week operational KPIs are met and optimized. - Ensures that published schedules appropriately meet organization & project specific targets (KPIs) within a set policy. - Monitors intraday actuals against forecasted planning parameters and applies corrective actions to address any negative deviations. - Executes re forecast of planning parameters based on actuals and updates intra day schedules (i.e. move breaks/lunches, delay meetings, cancel training) to best meet requirements for the upcoming intervals. - Records events and incidents that influence forecasts and KPI realization for impact analysis and future planning purposes. - Accepts and maintains published schedules by making adjustments to accommodate changes related to available resources or client requirements. - Determines daily and weekly strategy for intraday management by optimizing productive & non-productive hours. This includes but is not limited to proposing additional training, overtime, and voluntary time off in coordination with operations. - Manages operations across several health plan functions, including plan operations, member/provider services, claims, implementation and grievances/appeals.

Skill Required

  • Creative Thinker
  • Problem Solving Skills
  • Analytical Skills
  • Calm Under Pressure
  • Open to Flexible Schedules
  • Attention to Detail
  • Positive Attitude
  • Strong Communication Skills

Qualification Required

  • Associate Degree

Top Picks

  • Work From

  • Allowances and Incentives

  • Free

  • Free

  • Medical Benefits

  • Free HMO for

  • Critical
    illness Benefits

  • Work Shift/Schedule

  • 24/7