Associate, Controls and Compliance_Cebu

Concentrix Cebu City

Concentrix

Concentrix, Cebu City, Cebu, Philippines

50 Openings

> 2 yr

23k/Month

Basic Salary : 23000/Month

Total Guaranteed Allowance : Confidential

Job Pitch

Range Up to 23K

Job Description

Dare to be #DifferentByDesign? Grab the opportunity to be part of a global organization where Experience is Everything. Enjoy a disruptive workplace as we provide endless learning opportunities, sustainable career development, and an employee centric environment. #OneBoldFuture Essential Functions/Core Responsibilities • Responsible for day-to-day functional direction of trainees within the program training classroom environment, including student progress monitoring for the duration of training, providing coaching and developmental feedback and readiness recommendations • Utilize effective presentation and facilitation skills including creative training techniques and adult/accelerated learning techniques using a variety of training delivery modalities in a classroom environment • Prepare and present training materials through classroom learning, hands on demonstrations, and supporting activities for technical, customer service, and sales accounts • Evaluate the performance of Associate Trainers using tools available such as assessments, playbook observations, etc. and provide recommendations under the guidance of the Training Manager • Accountable for achieving individual training performance metrics • Facilitate transition of trainees from training to production environment, ensuring competency levels meet business needs • Maintain current product knowledge for each account by taking calls, attending team meetings, and side by side observations • Ensure effective, consistent communication with managers, peers, and other resource groups, including day-to-day informal interaction with clients. • Assist Training Manager in skills assessment of training staff through classroom monitoring and feedback • Produce training materials for various instructional delivery methods including; computer-based training, interactive, classroom training, and written job aides • Measure the effectiveness of training programs

Skill Required

  • Strong Communication Skills
  • Positive Attitude
  • Empathetic to Customers
  • Attention to Detail
  • Open to Flexible Schedules
  • Calm Under Pressure
  • Analytical Skills
  • Problem Solving Skills
  • Creative Thinker

Qualification Required

  • College Graduate

Top Picks

  • Day 1 HMO
    for Dependent

  • Allowances and Incentives

  • Cell Phone
    Allowance

  • Monthly
    Performance Incentive

  • Medical Benefits

  • Medicine
    Reimbursement

  • Free HMO for
    Dependents

  • Critical
    illness Benefits

  • Life
    Insurance

  • Maternity
    Assistance