Tech Support| Earn up to 45k + 40k Sign on bonus @CNXC CDO

Concentrix CDO

Concentrix

Concentrix, Trade Street, Cagayan de Oro, Misamis Oriental, Philippines

100 Openings

> 6 months

45k/Month

Basic Salary : 45000/Month

Total Guaranteed Allowance : Confidential

Job Pitch

Who We Are Concentrix is a multi-awarded CX (Customer Experience) Solutions company that prides itself on being FANATICAL towards its clients and staff. We are Different by Design and we #EmbraceDifferent tools for our employee’s success. #JoinCNXC today! The Dream Job defined As a Technical Support Specialist, you are the tech expert who will deliver outstanding IT support to the customers and clients of the biggest global brands.

Job Description

Qualifications: • No call center experience – must be graduate of IT, Computer Science, Engineering with computer networking background or network engineering certifications • With call center experience – must have an experience in technical network support engineering • Vocational course – network administration/management • Willing to work on-site and on shifting schedule (mostly graveyard)/ Temporary Work At Home Your day-to-day in a nutshell • Answering incoming calls from customers • Resolving customer inquiries/requests • Developing and maintaining accurate files • Ensuring customer requests are handled in an appropriate and timely manner • Utilizing various Concentrix and client-based tools and applications for customer management and servicing • Providing cutting-edge service in a friendly, confident and knowledgeable manner Here’s what’s in store for YOU! • Paid training • Competitive salary • Monthly performance incentives • Benefits after six (6) months • Vacation entitlement upon hire • Career pathing and advancement opportunities

Skill Required

  • Strong Communication Skills
  • Positive Attitude
  • Empathetic to Customers
  • Attention to Detail
  • Open to Flexible Schedules
  • Calm Under Pressure
  • Analytical Skills
  • Problem Solving Skills
  • Creative Thinker

Qualification Required

  • High School Graduate

Allowances and Incentives

  • Monthly
    Performance Incentive

  • Work Shift/Schedule

  • 24/7