Earn up to 27K a month a Customer Care Specialist in Concentrix Eastwood!

Concentrix Eastwood Libis

Concentrix

Concentrix, Eastwood Avenue, Bagumbayan, Quezon City, Metro Manila, Philippines

100 Openings

> 6 months

27k/Month

Basic Salary : 27000/Month

Total Guaranteed Allowance : Confidential

Job Pitch

Earn up to 27K a month a Customer Care Specialist in Concentrix Eastwood!

Job Description

The Dream Job defined As a Customer Care Specialist, you are the primary brand advocate of the account you will be assigned to. You will deliver outstanding support to the customers and clients of the world’s biggest and most sought-after brands. Your day-to-day in a nutshell • Answering incoming calls from customers • Resolving customer inquiries/requests • Developing and maintaining accurate files • Ensuring customer requests are handled in an appropriate and timely manner • Utilizing various Concentrix and client-based tools and applications for customer management and servicing • Providing cutting-edge service in a friendly, confident and knowledgeable manner Ready to #EmbraceDifferent? You may be our next Customer Experience Champion if you: • Are a college graduate, with or without BPO experience • Have an experience of at least six 12 months in the BPO industry • Have good English communication skills • Have working knowledge on computers • Have good customer service, multi-tasking and problem-solving skills • Are willing to work in shifting schedule Here’s what’s in store for YOU! • Paid training • Competitive salary • Monthly performance incentives • Benefits after six (6) months • Vacation entitlement upon hire • Career pathing and advancement opportunities

Qualification Required

  • High School Graduate

Allowances and Incentives

  • Monthly
    Performance Incentive

  • Medical Benefits

  • Medicine
    Reimbursement

  • Free HMO for
    Dependents

  • Critical
    illness Benefits

  • Life
    Insurance

  • Maternity
    Assistance