Mezza Residences Tower 2, Gregorio Araneta Ave, Quezon City
> 6 months
URGENT HIRING! Apply now for our Quality Assurance Associate Opening in Mezza QC! Incentives awaits!
Evaluate, document, and report the quality of agent customer interactions through standardized call and transaction monitoring. Provide specific feedback to supervisory and management staff regarding agent performance. Participate in internal/external calibrations to ensure thorough understanding of client requirements.