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Apply for Instant screeningQuality Assurance Associate
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Mezza Residences Tower 2, Gregorio Araneta Ave, Quezon City
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20 Openings
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> 6 months
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22k/Month
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22000/Month
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2500/Month
Job Pitch
URGENT HIRING! Apply now for our Quality Assurance Associate Opening in Mezza QC! Incentives awaits!
Job Description
Evaluate, document, and report the quality of agent customer interactions through standardized call and transaction monitoring. Provide specific feedback to supervisory and management staff regarding agent performance. Participate in internal/external calibrations to ensure thorough understanding of client requirements.
Skill Required
- Analytical Skills
- Calm Under Pressure
- Open to Flexible Schedules
- Attention to Detail
- Empathetic to Customers
- Positive Attitude
- Strong Communication Skills
Qualification Required
- High School Graduate
Top Picks
Allowances And Incentives
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Monthly Performance Incentive
Medical Benefits
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Life Insurance
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Critical illness Benefits
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Free HMO for Dependents
