Be our Tech Specialist Agent | Get up to 28K monthly | @ CNXC Cebu J Centre

Concentrix J Centre Cebu

Concentrix

J Centre Mall, A. S. Fortuna Street, Mandaue City, Cebu, Philippines

100 Openings

> 1 yr

28k/Month

Basic Salary : 28000/Month

Total Guaranteed Allowance : Confidential

Job Pitch

Technical Support, 28k a month

Job Description

Title: Technical Support Specialist Tech | CNXC Cebu J Centre Job Specialization: Technical Support & Helpdesk Support Who We Are Concentrix is a multi-awarded CX (Customer Experience) Solutions company that prides itself on being FANATICAL towards its clients and staff. We are Different by Design and we #EmbraceDifferent tools for our employee’s success. #JoinCNX today! The Dream Job defined As a Technical Support Specialist, you are the tech expert who will deliver outstanding IT support to the customers and clients of the biggest global brands. Your day-to-day in a nutshell • Answering incoming calls from customers • Resolving customer inquiries/requests • Developing and maintaining accurate files • Ensuring customer requests are handled in an appropriate and timely manner • Utilizing various Concentrix and client-based tools and applications for customer management and servicing • Providing cutting-edge service in a friendly, confident and knowledgeable manner Ready to #EmbraceDifferent? You may be our next Tech Rockstar if you: • Are at least a college graduate • Have an experience of at least one (1) year in the BPO industry • Have excellent English communication skills • Have working knowledge on computers • Have good customer service, multi-tasking and problem-solving skills • Are willing to work in shifting schedule Here’s what’s in store for YOU! • Paid training • Competitive salary • Monthly performance incentives • Benefits after six (6) months • Vacation entitlement upon hire • Career pathing and advancement opportunities Join us in Concentrix and #EmbraceDifferent with the world’s best brands!

Skill Required

  • Strong Communication Skills
  • Positive Attitude
  • Empathetic to Customers
  • Attention to Detail
  • Open to Flexible Schedules
  • Calm Under Pressure
  • Analytical Skills
  • Problem Solving Skills
  • Creative Thinker

Qualification Required

  • College Graduate

Allowances and Incentives

  • Monthly
    Performance Incentive

  • Medical Benefits

  • Free HMO for
    Dependents

  • Critical
    illness Benefits

  • Life
    Insurance

  • Maternity
    Assistance

  • Work Shift/Schedule

  • 24/7