Earn Php 19K in monthly salary when you join our awesome Pioneer Hotel Reservation Account!
You must have at least 10Mbps of wired internet speed to qualify. Alorica will provide your work equipment.
Your safety is our Number One priority and we are working hard to ensure your well-being. With that in mind, please come for your interview (should you undergo on-site interview) at the designated time provided by our Sourcing Team, so we can avoid overcrowding our Recruitment Area. And while on-site, please wear your face mask, face shield, and observe social distancing at all times.
Stay safe, and we will see you soon!
This is a general customer service position which varies from telco services, retail services to product activations.
• Talk to customers over the phone to resolve their questions or concerns
• Accurately document and update customer records in the computer system
• Upsell products or services to customers, if appropriate
• Escalate customer complaints and/or calls to your manager when necessary
Problem Solving Skills
Calm Under Pressure
Open to Flexible Schedules
Attention to Detail
Empathetic to Customers
Strong Communication Skills
High School Graduate
Job Search Status
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