CSR Pioneer Hotel Reservation Account | Php19k Monthly

Alorica - Cebu

Alorica Philippines

4th Floor Skyrise Building 1 IT Park, Apas Cebu City Philippines Cebu City 6000

100 Openings

< 6 months


Basic Salary : 19000/Month

Total Guaranteed Allowance : Confidential

Job Pitch

Earn Php 19K in monthly salary when you join our awesome Pioneer Hotel Reservation Account! You must have at least 10Mbps of wired internet speed to qualify. Alorica will provide your work equipment. Your safety is our Number One priority and we are working hard to ensure your well-being. With that in mind, please come for your interview (should you undergo on-site interview) at the designated time provided by our Sourcing Team, so we can avoid overcrowding our Recruitment Area. And while on-site, please wear your face mask, face shield, and observe social distancing at all times. Stay safe, and we will see you soon!

Job Description

This is a general customer service position which varies from telco services, retail services to product activations. • Talk to customers over the phone to resolve their questions or concerns • Accurately document and update customer records in the computer system • Upsell products or services to customers, if appropriate • Escalate customer complaints and/or calls to your manager when necessary

Skill Required

  • Creative Thinker
  • Problem Solving Skills
  • Analytical Skills
  • Calm Under Pressure
  • Open to Flexible Schedules
  • Attention to Detail
  • Empathetic to Customers
  • Positive Attitude
  • Strong Communication Skills

Qualification Required

  • High School Graduate

Work Shift/Schedule

  • Night

  • Holidays