Alorica - Cebu

CSR Tech/Sales Account | Php15k Monthly + 4k Allowance

Read more about the company

Share this job with your friends

You Want to apply this jobs?
Apply for Instant screening

CSR Tech/Sales Account | Php15k Monthly + 4k Allowance

  • 4th Floor Skyrise Building 1 IT Park, Apas Cebu City Philippines Cebu City 6000

  • 100 Openings

  • < 6 months

  • 19k/Month

  • 19000/Month

  • Confidential

Job Pitch

Be one of our awesome On-Site Customer Service Representatives at our Alorica Cebu site today and enjoy all these insanely great perks* you can benefit from: -Night differential -Rica Allowance -Program Incentives and Bonuses -Paid Leaves -Premium Pay (for those with 2 years of BPO experience in an International Voice Account) -Mental Well-being Program -Free medical insurance upon regularization -Covid 19 vaccination program *Terms and Conditions apply.

Job Description

This is a general customer service position which varies from telco services, retail services to product activations. • Talk to customers over the phone to resolve their questions or concerns • Accurately document and update customer records in the computer system • Upsell products or services to customers, if appropriate • Escalate customer complaints and/or calls to your manager when necessary

Skill Required

  • Creative Thinker
  • Problem Solving Skills
  • Analytical Skills
  • Calm Under Pressure
  • Open to Flexible Schedules
  • Attention to Detail
  • Empathetic to Customers
  • Positive Attitude
  • Strong Communication Skills

Qualification Required

  • High School Graduate
Top Picks
Allowances And Incentives
  • Monthly Performance Incentive

Similar jobs view all