Alorica - Lipa

CSR Retail Account | Php 14k Monthly

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CSR Retail Account | Php 14k Monthly

  • 2nd Floor, SM City Lipa, Ayala Highway, Lipa, 4217 Batangas

  • 200 Openings

  • No Experience

  • 14k/Month

  • 14000/Month

  • Confidential

Job Pitch

Earn Php 14K* Monthly PLUS Lots Of Other Benefits In Our Retail Account! Looking for a satisfying deal? Check this out! Be one of our awesome Customer Service Representatives at our Alorica Lipa site today and enjoy all these insanely great perks* you can benefit from: -20% Night differential -Php 1.5K Rice Allowance -Pro-rated 13th Month Pay -Program Incentives and Bonuses -Paid Leaves -Mental Well-being Program -Free medical insurance upon regularization -Covid 19 vaccination program *Terms and Conditions apply.

Job Description

This is a general customer service position which varies from telco services, retail services to product activations. • Talk to customers over the phone to resolve their questions or concerns • Accurately document and update customer records in the computer system • Upsell products or services to customers, if appropriate • Escalate customer complaints and/or calls to your manager when necessary

Skill Required

  • Creative Thinker
  • Problem Solving Skills
  • Analytical Skills
  • Calm Under Pressure
  • Open to Flexible Schedules
  • Attention to Detail
  • Empathetic to Customers
  • Positive Attitude
  • Strong Communication Skills

Qualification Required

  • High School Graduate
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Allowances And Incentives
  • Monthly Performance Incentive
Medical Benefits
  • Life Insurance
  • Free HMO for Dependents

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