CSR Healthcare Account | Php14k Monthly

Alorica - Northgate

Alorica Philippines

Plaza C Cyberzone Northgate, Filinvest City, Alabang,1772 Muntinlupa City

100 Openings

< 6 months


Basic Salary : 14000/Month

Total Guaranteed Allowance : Confidential

Job Pitch

Join our On-Site Project-Based Healthcare Account and earn Php 14K* monthly PLUS Php 14K Service Completion Pay and 10% Night Differential! *Exclusive to applicants who at least graduated high school and are looking for a short-term job. Please come for your interview (should you undergo on-site interviews) at the designated time provided by our Sourcing Team, so we can avoid overcrowding our Recruitment Area. And while on-site, please wear your face mask, face shield, and observe social distancing at all times. Stay safe, and we will see you soon!

Job Description

This is a general customer service position which varies from telco services, retail services to product activations. • Talk to customers over the phone to resolve their questions or concerns • Accurately document and update customer records in the computer system • Upsell products or services to customers, if appropriate • Escalate customer complaints and/or calls to your manager when necessary

Skill Required

  • Creative Thinker
  • Problem Solving Skills
  • Analytical Skills
  • Calm Under Pressure
  • Open to Flexible Schedules
  • Attention to Detail
  • Empathetic to Customers
  • Positive Attitude
  • Strong Communication Skills

Qualification Required

  • High School Graduate

Work Shift/Schedule

  • Night

  • Holidays