Alorica - Fort

CSR Local Account | Earn Php15.5k Monthly

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CSR Local Account | Earn Php15.5k Monthly

  • 6th Floor, Philplans Corporate Center, 10th Ave. cor. Kalayaan Ave., Bonifacio Global City, Taguig City, Philippines, 1634

  • 100 Openings

  • > 3 yr

  • 15.5k/Month

  • 15500/Month

  • Confidential

Job Pitch

Join our On-Site Local Financial Account at our Fort site today and enjoy very promising career paths with competitive salary packages! To take advantage of these awesome stuff, you must first: -be at least 18 years old -have completed at least 2 years in college -have at least 3 months of call center experience

Job Description

This is a general customer service position which varies from telco services, retail services to product activations. • Talk to customers over the phone to resolve their questions or concerns • Accurately document and update customer records in the computer system • Upsell products or services to customers, if appropriate • Escalate customer complaints and/or calls to your manager when necessary

Skill Required

  • Creative Thinker
  • Problem Solving Skills
  • Analytical Skills
  • Calm Under Pressure
  • Open to Flexible Schedules
  • Attention to Detail
  • Empathetic to Customers
  • Positive Attitude
  • Strong Communication Skills

Qualification Required

  • High School Graduate
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Allowances And Incentives
  • Monthly Performance Incentive

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