On-Site Telco Account | Earn Up to Php60k

Alorica - MJ Plaza

Alorica Philippines

2310 Chino Roces Ave, Makati, Metro Manila

100 Openings

< 6 months

37.5k/Month

Basic Salary : 37500/Month

Total Guaranteed Allowance : Confidential

Job Pitch

Earn Php 37.5K monthly salary PLUS $600 USD performance incentives PLUS $300 USD additional retention bonus by joining our TELCO Account at Alorica Makati! Please come for your interview (should you undergo on-site interviews) at the designated time provided by our Sourcing Team, so we can avoid overcrowding our Recruitment Area. And while on-site, please wear your face mask, face shield, and observe social distancing at all times. Stay safe, and we will see you soon!

Job Description

This is a general customer service position which varies from telco services, retail services to product activations. • Talk to customers over the phone to resolve their questions or concerns • Accurately document and update customer records in the computer system • Upsell products or services to customers, if appropriate • Escalate customer complaints and/or calls to your manager when necessary

Skill Required

  • Creative Thinker
  • Problem Solving Skills
  • Analytical Skills
  • Calm Under Pressure
  • Open to Flexible Schedules
  • Attention to Detail
  • Empathetic to Customers
  • Positive Attitude
  • Strong Communication Skills

Qualification Required

  • High School Graduate

Work Shift/Schedule

  • Night
    Shift

  • Holidays
    Off