We are excited for you to join our SITEL Barkada!
SITEL is an equal opportunity employer who values diversity and inclusion in our organization. We do not discriminate on the basis of race/origin, religion, color, gender, sexual orientation, age, marital status, veteran status or disability status.
What are we looking for?
- At least 12 years of educational background (2nd year College)
- Finished/took an IT-related course preferred
Experience Target (in this job or a related function/field):
- Minimum one (1) year experience as a Technical Support Agent in a BPO or non-BPO industry
- Experience in SQL/postgresql, API/Zapier, Regular Expression and Webforms/Wordpress will be an advantage
Skills: (identify essential skills required, and identify additional skills that enable success in performing this job)
- Excellent Verbal and Written Communication Skills
- Ability to explain and communicate in layman’s term complex technical words
- Ability to learn quickly and verbalize and simplify troubleshooting steps outlined in Knowledgebase and confirm results repeatedly
What should you expect from us?
- Paid training from day one
- Tons of growth opportunities (93% of our non-agent positions are filled internally)
- A leadership team that hears your voice; we know that when we work together we can accomplish so much more
- Fun team environment where we work hard to build trust every single day
- HMO Benefits for you and your family
- Free Call Center Training
- Free Shuttle services in selected locations (Pick-up points)
- Terms and conditions apply
Click on “APPLY NOW!” and it will take you directly to SITEL’s registration portal to start the automated application processes. Please make sure you are ready to proceed and that you are at a location conducive for assessments. Kindly take the time to complete the process to ensure higher chances of acceptance. Good luck!
In case the link fails to take you to the SITEL page, please copy the URL below.
This will take you to the registration portal to start the automated application process. Please make sure you are ready to proceed and that you are at a location conducive for assessments. Kindly take the time to complete the assessment within the day.
Once you’re in our page, Please select the location below:
1 Doña Julia Vargas Avenue, Pasig City
To fast track your application please make sure to finish your online assessment. You may contact us at 09778078719 if you need assistance on your application.
We are looking for passionate individuals who can deliver personalized and memorable experiences for our clients and customers.
Customers will rely on you to answer questions, address their concerns, and help them with a particular product or service.
You simply need to know your way around a computer and be comfortable supporting customers through phone, chat and email.
Join us today in building trust, being bold, working together and wowing our customers!
Strong Communication Skills
Problem Solving Skills
Day 1 HMO
Day 1 HMO for Dependent
Allowances and Incentives
Monthly Performance Incentive
Critical illness Benefits
Job Search Status
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