15th Floor Fort Legend Tower, 3rd Avenue cor. 31st Street, Bonifacio Global, City, Taguig, 1634 Metro Manila

10 Openings

> 1 yr

0.001k/Month

Basic Salary : 1/Month

Total Guaranteed Allowance : Confidential

Job Pitch

Customer Service Representative (Urgent Hiring!!)

Job Description

About the role: Answer and resolve any questions and/or complaints that customers have regarding their policy with accuracy and efficiency. Provide information to potential new customers who have questions regarding the products and services. Ensure excellent service standards and maintain high customer satisfaction. Other duties as assigned Position requirements: 2+ years’ experience in the insurance industry and customer support experience Familiar with Omnichannel CRM systems and practices Knowledge of insurance investment business an asset Proficient in MS Office Applications (Word, PowerPoint, and Excel)

Skill Required

  • Strong Communication Skills
  • Positive Attitude
  • Empathetic to Customers
  • Attention to Detail
  • Open to Flexible Schedules
  • Calm Under Pressure
  • Analytical Skills
  • Problem Solving Skills
  • Creative Thinker

Qualification Required

  • No Requirement

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  • Work Shift/Schedule

  • 24/7