Associate, Operations Support

Concentrix Eton Centris

Concentrix

Eton Centris, Quezon Avenue, Diliman, Quezon City, Metro Manila, Philippines

1 Opening

> 2 yr

25k/Month

Basic Salary : 25000/Month

Total Guaranteed Allowance : Confidential

Job Pitch

Join our Support and Leadership Team! Competitive Salary awaits!

Job Description

Dare to be #DifferentByDesign? Grab the opportunity to be part of a global organization where Experience is Everything. Enjoy a disruptive workplace as we provide endless learning opportunities, sustainable career development, and an employee centric environment. #OneBoldFuture Essential Functions/Core Responsibilities • Produce ad hoc reports, trending data, and respond to client inquiries • Provide consultation to business leaders on reporting needs, trend analysis and report improvement opportunities • Coordinate the implementation of reporting processes • Develop new reports/graphs, production schedules, and additions/deletions from existing reports • Utilize new data sources for report development • Communicate with project managers to understand client report needs • Produce and verify daily electronic reports using reporting tools • Distribute reports to internal and external clients via e-mail and electronic feeds • Maintain existing reports as well as monthly and year-to-date summaries • Develop trending reports on a request basis Candidate Profile • Bachelor's Degree in related field from a four-year college or university with two to four years of relevant experience preferred • Experience with call center business and computer support systems preferred • Knowledge of database technology, including Oracle or familiarity with SQL • Demonstrated ability to multi-task, prioritize, and meet timelines on deliverables • Demonstrated knowledge of reporting solutions • Demonstrated ability to advocate reporting solutions in support of customer business goals and strategies • Strong communication skills, both written and verbal • Proficient in Microsoft Office • Self-starter, sense of urgency, and works well under pressure. • Strong attention to detail. • Sense of professionalism and ability to develop relationships.

Skill Required

  • Problem Solving Skills
  • Analytical Skills
  • Calm Under Pressure
  • Open to Flexible Schedules
  • Attention to Detail
  • Strong Communication Skills

Qualification Required

  • College Graduate

Top Picks

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  • Transport
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  • Medical Benefits

  • Life
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  • Maternity
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