15th Floor Fort Legend Tower, 3rd Avenue cor. 31st Street, Bonifacio Global, City, Taguig, 1634 Metro Manila

2 Openings

> 2 yr

25k/Month

Basic Salary : 25000/Month

Total Guaranteed Allowance : Confidential

Job Pitch

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Job Description

Job Description: - Provide consultative support and solutions for all clients; answer questions via phone and support ticketing center, resolve tier 1 IT problems and offer general assistance for the operations. - Making inbound and outbound calls in a professional and polite manner while improving customer relations. - Receive ongoing training to maintain knowledge and relevancy within the industry and company services. - Partner effectively to provide quality support, while always upholding company values. - Respond rapidly and provide prompt support to client concerns; escalate unresolved matters and maintain ownership through to a timely resolution.

Skill Required

  • Strong Communication Skills
  • Positive Attitude
  • Empathetic to Customers
  • Attention to Detail
  • Analytical Skills
  • Problem Solving Skills

Qualification Required

  • Associate Degree

Medical Benefits

  • Medicine
    Reimbursement

  • Life
    Insurance

  • Maternity
    Assistance

  • Work Shift/Schedule

  • Night
    Shift