We are hiring Customer Service Specialist earn up to 27K a month!

Concentrix UP Ayala Technohub

Concentrix

Concentrix, Commonwealth Avenue, Quezon City, Metro Manila, Philippines

100 Openings

> 6 months

27k/Month

Basic Salary : 27000/Month

Total Guaranteed Allowance : Confidential

Job Pitch

We are hiring Customer Service Specialist earn up to 27K a month!

Job Description

Who We Are Concentrix is a multi-awarded CX (Customer Experience) Solutions company that prides itself on being FANATICAL towards its clients and staff. We are Different by Design and we #EmbraceDifferent tools for our employee’s success. #JoinCNXC today! The Dream Job defined As a Customer Care Specialist, you are the primary brand advocate of the account you will be assigned to. You will deliver outstanding support to the customers and clients of the world’s biggest and most sought-after brands. Your day-to-day in a nutshell • Answering incoming calls from customers • Resolving customer inquiries/requests • Developing and maintaining accurate files • Ensuring customer requests are handled in an appropriate and timely manner • Utilizing various Concentrix and client-based tools and applications for customer management and servicing • Providing cutting-edge service in a friendly, confident and knowledgeable manner Ready to #EmbraceDifferent? You may be our next Customer Experience Champion if you: • Are a college graduate, with or without BPO experience • Have an experience of at least six 12 months in the BPO industry • Have good English communication skills • Have working knowledge on computers • Have good customer service, multi-tasking and problem-solving skills • Are willing to work in shifting schedule Here’s what’s in store for YOU! • Paid training • Competitive salary • Monthly performance incentives • Benefits after six (6) months • Vacation entitlement upon hire • Career pathing and advancement opportunities Join us in Concentrix and #EmbraceDifferent with the world’s best brands!

Skill Required

  • Creative Thinker
  • Problem Solving Skills
  • Analytical Skills
  • Calm Under Pressure
  • Open to Flexible Schedules
  • Attention to Detail
  • Empathetic to Customers
  • Positive Attitude
  • Strong Communication Skills

Qualification Required

  • High School Graduate

Allowances and Incentives

  • Monthly
    Performance Incentive

  • Transport
    Allowance

  • Free
    Parking

  • Medical Benefits

  • Free HMO for
    Dependents

  • Critical
    illness Benefits

  • Life
    Insurance

  • Maternity
    Assistance