Alorica - Mezza

CSR Upselling Account | Earn Php 21.5k Monthly

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CSR Upselling Account | Earn Php 21.5k Monthly

  • Mezza Residences Tower 2, Gregorio Araneta Ave, Quezon City

  • 100 Openings

  • < 6 months

  • 30k/Month

  • 30000/Month

  • Confidential

Job Pitch

Join Our Upselling Account and Earn Php 21.5K* Monthly! Open your door to awesome opportunities here at Alorica Mezza! We offer very promising career paths with competitive salary packages! To take advantage of these awesome stuff, you must first: -be at least 18 years old -be at least a HS/SHS graduate -have good communication skills -have at least 1 year of BPO experience -be amenable to shifting schedules -be willing to work on site While on-site, please wear your face mask, face shield, and observe social distancing at all times while waiting for our vaccinated Aloricans to assist you. Stay safe and we will see you soon!

Job Description

This is a general customer service position which varies from telco services, retail services to product activations. • Talk to customers over the phone to resolve their questions or concerns • Accurately document and update customer records in the computer system • Upsell products or services to customers, if appropriate • Escalate customer complaints and/or calls to your manager when necessary

Skill Required

  • Creative Thinker
  • Problem Solving Skills
  • Analytical Skills
  • Calm Under Pressure
  • Open to Flexible Schedules
  • Attention to Detail
  • Empathetic to Customers
  • Positive Attitude
  • Strong Communication Skills

Qualification Required

  • High School Graduate
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Allowances And Incentives
  • Monthly Performance Incentive
Medical Benefits
  • Life Insurance
  • Free HMO for Dependents

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