Japanese Bilingual - Language Coach | N1-N2 Proficiency (1561)

Accenture Manila


Cybergate Street, Mandaluyong City, Metro Manila, Philippines

2 Openings

> 3 yr


Basic Salary : 115000/Month

Total Guaranteed Allowance : Confidential

Job Pitch

Join Accenture as Japanese Bilingual and receive up to Php100,000* Signing Bonus and a Nintendo Switch! Also open to Japanese Nationals and Non-JLPT holders but fluent in Japanese. Overall Purpose: The person will be responsible for supervising the delivery of all operational activities and assist the Team Lead in meeting the targets.

Job Description

Responsibilities • Responsible for the activities assigned by the Team Lead. • Understand and perform process lead role. • Assist processors with questions and problems related day to day transaction processing. • Assist the Team Lead in supervising the activities performed by the regular processing team within Manila DC. • Ability to provide assistance to the staff • Actively seeks opportunities for Continuous Improvement initiatives. • Complies with all client published policies and procedures and any legal and regulatory requirements that the company is obliged to adhere to. • Escalates production issues to Team Lead as appropriate. • Ensures all work is performed in accordance with SLAs and metrics. • Assists in the creation of Performance Improvement Plans (PIPs) for Team Members not meeting expected production or quality targets, monitors program for a defined period Qualifications • Language Requirement: Japanese Proficiency N2 level (JLPT Not required) • Highly trainable • Good to have BPO experience • With skills in MS Office (Outlook, Powerpoint, Excel, Word) Why join Accenture? • Competitive salary package, company bonuses, and performance incentives • Night differential • Loyalty, Christmas gift, Inclusion and diversity benefits • Paid sick and vacation leaves • Expanded maternity leave up to 120 days* • HMO coverage (medical and dental) from day 1 of employment • Life insurance • Employee stock purchase plan • Retirement plan • Flexible working arrangements • Accessible locations • Healthy and encouraging work environment • Career growth and promotion opportunities *Terms and conditions apply

Skill Required

  • Strong Communication Skills
  • Positive Attitude
  • Empathetic to Customers
  • Attention to Detail
  • Open to Flexible Schedules
  • Calm Under Pressure
  • Analytical Skills
  • Problem Solving Skills
  • Creative Thinker

Qualification Required

  • Undergraduate

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