Earn 30K monthly | Competitive Salary awaits! | @Concentrix Cebu IT Park

Concentrix Cebu City


Concentrix, Cebu City, Cebu, Philippines

100 Openings

> 1 yr


Basic Salary : 30000/Month

Total Guaranteed Allowance : Confidential

Job Pitch

30K monthly, Customer Service Representative, 1 year BPO experience

Job Description

Title: Customer Care Specialist | Concentrix Cebu Job Specialization: Customer Service Who We Are Concentrix is a multi-awarded CX (Customer Experience) Solutions company that prides itself on being FANATICAL towards its clients and staff. We are Different by Design and we #EmbraceDifferent tools for our employee’s success. #JoinCNX today! The Dream Job defined As a Customer Care Specialist, you are the primary brand advocate of the account you will be assigned to. You will deliver outstanding support to the customers and clients of the world’s biggest and most sought-after brands. Your day-to-day in a nutshell • Answering incoming calls from customers • Resolving customer inquiries/requests • Developing and maintaining accurate files • Ensuring customer requests are handled in an appropriate and timely manner • Utilizing various Concentrix and client-based tools and applications for customer management and servicing • Providing cutting-edge service in a friendly, confident and knowledgeable manner Ready to #EmbraceDifferent? You may be our next Customer Experience Champion if you: • Are a college graduate, with BPO experience • Have an experience of at least one (1) year in the BPO industry; but candidates without BPO experience are also welcome to apply • Have good English communication skills • Have working knowledge on computers • Have good customer service, multi-tasking and problem-solving skills • Are willing to work in shifting schedule Here’s what’s in store for YOU! • Paid training • Competitive salary • Monthly performance incentives • Benefits after six (6) months • Vacation entitlement upon hire • Career pathing and advancement opportunities Looks attractive? Visit the Concentrix Virtual Recruitment Hub to start your Concentrix journey! Click this link to visit the hub from 10:00AM to 4:00PM: http://bit.ly/CNXVirtualCareerHub Join us in Concentrix and #EmbraceDifferent with the world’s best brands!

Skill Required

  • Creative Thinker
  • Problem Solving Skills
  • Analytical Skills
  • Calm Under Pressure
  • Open to Flexible Schedules
  • Attention to Detail
  • Empathetic to Customers
  • Positive Attitude
  • Strong Communication Skills

Qualification Required

  • College Graduate

Allowances and Incentives

  • Monthly
    Performance Incentive

  • Medical Benefits

  • Free HMO for

  • Critical
    illness Benefits

  • Life

  • Maternity

  • Work Shift/Schedule

  • 24/7