Customer Service Representative to Start ASAP!

EXL-Cebu

EXL Service Phil., Inc

10th Floor 2 Quad Building, Cebu Business Park, Cardinal Rosales Avenue, Cebu City

100 Openings

> 1 yr

23k/Month

Basic Salary : 23000/Month

Total Guaranteed Allowance : Confidential

Job Pitch

EXL Service (Nasdaq:EXLS) is a recognized business solutions provider. EXL's service offerings are aligned to provide a competitive edge to its clients by transforming and outsourcing business processes. While outsourcing involves providing a full spectrum of business process services from offshore delivery centers that require ongoing process management skills, transformation services enable continuous improvement of client processes by bringing together EXL's capabilities in reengineering including six sigma process improvement, research & analytics, and risk advisory services.

Job Description

CSR FOR INSURANCE PROGRAM Responsibilities: • Answer call inquiries pertaining to insurance policy of customers in accordance with standard policies and procedures • Analyze customer issues and concerns and provide correct solution/s • Provide excellent customer experience Qualifications: • Completed 2 years in College • Preferably with 1 year BPO Experience • With Good English Communication Skills Benefits: • Competitive compensation package with Retention Program Incentives and Performance Incentives • Meal and other allowances • HMO can cover up to 80 years of age • Dental coverage for employees • Skills enhancement through trainings and personal development programs • Enjoy in-house Gym and Recreation Areas, Regular Engagement Activities

Skill Required

  • Creative Thinker
  • Problem Solving Skills
  • Analytical Skills
  • Calm Under Pressure
  • Open to Flexible Schedules
  • Attention to Detail
  • Empathetic to Customers
  • Positive Attitude
  • Strong Communication Skills

Qualification Required

  • No Requirement

Work Shift/Schedule

  • Weekends
    Off