Join our team! Apply as a Customer Solutions Rep [24]7.ai Pampanga!

[24]7.ai Pampanga

247.ai Philippines

Clark Global City, Clark Freeport, Zone, Pampanga, Philippines

22 Openings

No Experience

16k/Month

Basic Salary : 16000/Month

Total Guaranteed Allowance : 3000/Month

Job Pitch

Overview Shifting schedule for a US RETAIL PROGRAM Successful candidates will assist members in the processing of Dot Com orders, including internet, catalog or specialty merchandise and addresses customer questions and concerns via the phone channel. Advisors also research and investigate to gather information to respond to customer inquiries and concerns. Advisors also cross sell and up-sell add-on and related items. Advisors also assist members on Dot Com orders and addresses customer questions and concerns via the phone channel. Advisors also research and investigate to gather information to respond to customer inquiries and concerns.

Job Description

Qualifications Must be 18 years old and above Sales experience preferred but not required; must be amenable to do sales High school/senior high school graduate with or without experience or College graduate/completed at least 2 years in college (no back subject) with or without experience Amenable to do both work/train-from-home and work/train-from-office (*Must have fixed internet connection with at least 10 mbps download speed and 5 mbps upload speed) Amenable to work on holidays, weekend, and shifting schedule Professional, enthusiastic, and customer service oriented Skills Required Excellent oral and written communication skills Must have good conversational skills and must exhibit active listening Must have good problem solving and analytical skills Ability to work within teams and with a diverse set of people Ability to handle issues and complaints in a courteous and professional manner Ability to educate customers on inquiries and other product information Ability to sell using consultative sales approach or suggestive pitches on customer purchases Ability to probe effectively Ability to work under pressure *To check your internet/data speed, please use speedtest.net by Ookla (if using a laptop/desktop) or download the Ookla Speedtest app (if using mobile phone) **All applications will be processed online. There will be NO on-site recruitment.

Skill Required

  • Strong Communication Skills
  • Positive Attitude
  • Empathetic to Customers
  • Attention to Detail
  • Open to Flexible Schedules
  • Calm Under Pressure
  • Analytical Skills
  • Problem Solving Skills
  • Creative Thinker

Qualification Required

  • High School Graduate

Allowances and Incentives

  • Free
    Shuttle

  • Transport
    Allowance

  • Medical Benefits

  • Critical
    illness Benefits

  • Free HMO for
    Dependents