Customer Support Associate | Clark

Sutherland Clark

Sutherland

The Plaza Building, Jose Abad Santos Avenue Berthaphil II, Clark Freeport Zone Pampanga 2023

5 Openings

No Experience

15k/Month

Basic Salary : 15000/Month

Total Guaranteed Allowance : 4200/Month

Job Pitch

You are joining Sutherland, a global business transformation company offering an integrated set of back-office and customer service support services. One of the largest, independent process transformation companies in the world, Sutherland serves marquee clients in major industry verticals. With our head office in Rochester, New York, USA, Sutherland spans 60 location across 19 countries supporting 8 industries, focusing on delivering results that businesses can see, resulting in improved experiences that their customers can feel. Join us in Clark!

Job Description

You are joining Sutherland, a global business transformation company offering an integrated set of back-office and customer service support services. One of the largest, independent process transformation companies in the world, Sutherland serves marquee clients in major industry verticals. With our head office in Rochester, New York, USA, Sutherland spans 60 location across 19 countries supporting 8 industries, focusing on delivering results that businesses can see, resulting in improved experiences that their customers can feel. As a Technical Support Associate, you are tasked to deliver technical support to the customers and clients. You are also expected to meet the following: KEY RESPONSIBILITIES: • Responsible for handling calls and emails to provide customer support and assistance. • Provide resolutions to customer’s queries in a friendly, confident and knowledgeable manner • Assists customer's requests and/or concerns professionally and calmly • Acquire right amount of knowledge regarding the subject of concern BENEFITS: • Enjoy a set of Industry-leading benefits; • Get paid while in training • Receive HMO since day 1 + free dependent • Educational support for employees • Employee Referral Incentives • Vacation and Sick Leaves • We have sites nationwide that can be near your location MINIMUM QUALIFICATIONS: • Finished at least 2 years in college (or High School Graduate + relevant work experience) • Excellent English written and verbal communication skills • Enough knowledge in technology (Microsoft Office)

Skill Required

  • Strong Communication Skills

Qualification Required

  • High School Graduate

Top Picks

  • Work From
    Home

  • Allowances and Incentives

  • Transport
    Allowance

  • Free
    Shuttle

  • Medical Benefits

  • Medicine
    Reimbursement