Sr. Quality Manager for CEBU

Tech Mahindra -Ebloc 3 Site

Tech Mahindra

6F Ebloc 3- Geonzon St, IT Park, Lahug Apas, Cebu City

1 Opening

> 7 yr


Basic Salary : 150000/Month

Total Guaranteed Allowance : 2000/Month

Job Pitch

We are actively hiring for different leadership roles!!! Apply now!

Job Description

Responsibilities • Analyze current situation (As-is), identify improvement opportunities and recommend measures (To-be) to re-engineer processes • Act as a Change Agent and work closely with Operations to optimize Customer Value in multiple client engagements • Should liaise with the Process Heads / Client to Identify Opportunity Areas & Prepare and Implement Improvements • Design and implement KPI measures, measurement systems and visual tracking controls/dashboards to manage process performance for sustainability and continuous improvement • Ensuring Internal and External Quality metrics are being met • Problem solving and developing innovative solution • Assisting Special Projects and performing other duties • Driving ROI / Value Added approach • Internal audits Requirements • Candidate must possess at least a Bachelor's/College Degree , Post Graduate Diploma / Master's Degree, any field. • Strong engagement, communication, presentation and inter-personal skills • Should have good documentation skills –Word, Excel, Power Point & Visio • Knowledge of Lean / Six Sigma will be an added advantage • At least 10 years of working experience in the related field is required for this position • Extensive Telco, Retail, Financial and Tech background • Applicants must be willing to work in IT Park, Cebu City. • Preferably Sr. Managers/Directors • Preferably Six Sigma Green Belt Certified

Skill Required

  • Creative Thinker
  • Problem Solving Skills
  • Analytical Skills
  • Calm Under Pressure
  • Open to Flexible Schedules
  • Attention to Detail
  • Empathetic to Customers
  • Positive Attitude
  • Strong Communication Skills

Qualification Required

  • College Graduate

Top Picks

  • Day 1 HMO
    for Dependent

  • Day 1

  • Allowances and Incentives

  • Monthly
    Performance Incentive

  • Free

  • Medical Benefits

  • Life

  • Critical
    illness Benefits

  • Medicine

  • Work Shift/Schedule

  • Night