Sr. Corporate Recruiter/Corp Recruiter

Tech Mahindra -Ebloc 3 Site

Tech Mahindra

6F Ebloc 3- Geonzon St, IT Park, Lahug Apas, Cebu City

2 Openings

> 3 yr

25k/Month

Basic Salary : 25000/Month

Total Guaranteed Allowance : 2000/Month

Job Pitch

TECH MAHINDRA VCUSTOMER (CEBU) vCustomer is an end-to-end business solutions provider, that specializes in helping clients generate higher revenue, increase customer retention and to understand their customers better. vCustomer is a leading provider of cost effective customer care solutions. vCustomer Philippines goes beyond the basic value propositions of lower cost by adding tangible, measurable value to clients in many industries including Retail, Technology, Telecommunication and Hospitality. vCustomer Philippines uses state-of-the-art technology, manpower expertise, best practices and analytics to enhance the performance of your business. Based in Kirkland, Washington, USA, vCustomer delivers quality operations from its state-of-the-art facilities across the globe. vCustomer owns and operates over a secure, reliable, private and scalable computing and communication system. Continuous system monitoring combined with stringent quality and security policies, using ISO 27001 certification and standards ensure customer’s data privacy and service continuity. Extensive expertise in telephony systems and application development guarantees high availability of technology resources. Overview This is the official Tech Mahindra page. Tech Mahindra represents the connected world, offering innovative and customer-centric information technology experiences, enabling Enterprises, Associates and the Society to Rise™. We are a USD 4.9 billion company with 131,500+ professionals across 90 countries, helping 946 global customers including Fortune 500 companies. Our convergent, digital, design experiences, innovation platforms and reusable assets connect across a number of technologies to deliver tangible business value and experiences to our stakeholders. Tech Mahindra is the highest ranked Non-U.S. company in the Forbes Global Digital 100 list (2018) and in the Forbes Fab 50 companies in Asia (2018). Connect with us on www.techmahindra.com

Job Description

Responsibilities: Non-Agent Hiring • 100% Hiring SLA for non-agent requirements from Rank and File to Sr. Management/Director positions • Conduct end-to-end hiring process from sourcing to new hire onboarding • Deliver quality candidates to Operations and Hiring Managers • Real time updating of recruitment database, trackers and process documentations • Onboarding, process orientation and knowledge transfer to new team members • Create and maintain report trackers and database that would be used in recruitment reports and analyses • Provides Recruitment reports – DRU, sourcing reports, Cost Utilization, others • Understands and meets Recruitment KPIs by creating process improvements and hiring strategies o 100% Hiring Fill Rate based on SLA o New hire first day No Show percentage rate o Cost Per Hire o 30 day attrition • Implement the hiring process and calibration sessions with the Hiring Managers / Clients to meet standards • Partner with the stakeholders on hiring requirements Sourcing & Marketing • Evaluate, measure and analyze the efficiency of sourcing channels, business partners and consultants for non-agent positions from Rank and File to Sr. Managerial/Director posts • Create sourcing and marketing plans/strategies to meet client requirements both for volume hiring and non-agent positions • Implement sourcing strategies on a timely manner • Create efficient Employee Referral programs • Identify various recruitment sources by keeping abreast of the current hiring trends • Assist the Recruitment Manager in managing the cost utilization and Cost Per Hire by using low-cost sourcing and marketing initiatives to fulfill the hiring requirements • Manage the daily applicant flow and quality of applicants • Assist the Agent hiring POC in sourcing/processing for agent positions when necessary Requirements • Graduate of Psychology / Human Resource or equivalent • At least 2-3 years experience in Sourcing & Marketing and Corporate Recruitment

Skill Required

  • Creative Thinker
  • Problem Solving Skills
  • Analytical Skills
  • Calm Under Pressure
  • Open to Flexible Schedules
  • Attention to Detail
  • Empathetic to Customers
  • Positive Attitude
  • Strong Communication Skills

Qualification Required

  • College Graduate

Top Picks

  • Work From
    Home

  • Day
    Shift

  • Allowances and Incentives

  • Monthly
    Performance Incentive

  • Free
    Shuttle

  • Cell Phone
    Allowance

  • Medical Benefits

  • Medicine
    Reimbursement

  • Life
    Insurance

  • Critical
    illness Benefits