On-site CSR Account | Php16.5k Monthly

Alorica - Northgate

Alorica Philippines

Plaza C Cyberzone Northgate, Filinvest City, Alabang,1772 Muntinlupa City

100 Openings

> 1 yr


Basic Salary : 16500/Month

Total Guaranteed Allowance : Confidential

Job Pitch

If you are a high school graduate with 1 year of work experience (regardless of nature), you are the one we’re looking for to be part of our awesome team at our Alabang (Northgate) site! Apply now and we’ll get back to you within 48-72 hours. Stay safe and see you on site, future Aloricans!

Job Description

This is a general customer service position for an ON-SITE account. • Talk to customers over the phone to resolve their questions or concerns • Accurately document and update customer records in the computer system • Upsell products or services to customers, if appropriate • Escalate customer complaints and/or calls to your manager when necessary

Skill Required

  • Creative Thinker
  • Problem Solving Skills
  • Analytical Skills
  • Calm Under Pressure
  • Open to Flexible Schedules
  • Attention to Detail
  • Empathetic to Customers
  • Positive Attitude
  • Strong Communication Skills

Qualification Required

  • High School Graduate

Work Shift/Schedule

  • Night

  • Holidays