Alorica - Clark

CSR Work-At-Home Logistics Account

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CSR Work-At-Home Logistics Account

  • BC4-BC5, Philexcel Business Park, Manuel A. Roxas Highway, Clark Freeport Zone, Pampanga, 2023

  • 100 Openings

  • No Experience

  • 16.5k/Month

  • 16500/Month

  • Confidential

Job Pitch

Join our Logistics Account and be one of our awesome Customer Service Representatives at our Clark - PhilExcel site today and enjoy all these insanely great perks* you can benefit from: -Work computer provided -Rice Allowance -Night differential -Program Incentives and Bonuses -Paid Leaves -Mental Well-being Program -Free medical insurance upon regularization -Covid 19 vaccination program *Exclusive to applicants residing in Mabalacat, Angeles, Porac, Magalang, and San Fernando only.

Job Description

This is a general customer service position for a LOGISTICS account. • Talk to customers over the phone to resolve their questions or concerns • Accurately document and update customer records in the computer system • Upsell products or services to customers, if appropriate • Escalate customer complaints and/or calls to your manager when necessary

Skill Required

  • Creative Thinker
  • Problem Solving Skills
  • Analytical Skills
  • Calm Under Pressure
  • Open to Flexible Schedules
  • Attention to Detail
  • Empathetic to Customers
  • Positive Attitude
  • Strong Communication Skills

Qualification Required

  • High School Graduate
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Allowances And Incentives
  • Monthly Performance Incentive

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