CSR Work-At-Home Logistics Account

Alorica - Clark

Alorica Philippines

BC4-BC5, Philexcel Business Park, Manuel A. Roxas Highway, Clark Freeport Zone, Pampanga, 2023

100 Openings

No Experience

16.5k/Month

Basic Salary : 16500/Month

Total Guaranteed Allowance : Confidential

Job Pitch

Be part of our awesome Logistic Account in the comfort of your own home! Minimal Requirements: - Exclusive to applicants residing in Mabalacat, Angeles, Porac, Magalang, and San Fernando only - Train On-Site, Work-At-Home Setup - Must have at least 20 Mbps of wired internet speed - Equipment will be provided by Alorica Apply now and we’ll get back to you within 48-72 hours. Stay safe and see you on site, future Aloricans!

Job Description

This is a general customer service position for a LOGISTICS account. • Talk to customers over the phone to resolve their questions or concerns • Accurately document and update customer records in the computer system • Upsell products or services to customers, if appropriate • Escalate customer complaints and/or calls to your manager when necessary

Skill Required

  • Creative Thinker
  • Problem Solving Skills
  • Analytical Skills
  • Calm Under Pressure
  • Open to Flexible Schedules
  • Attention to Detail
  • Empathetic to Customers
  • Positive Attitude
  • Strong Communication Skills

Qualification Required

  • High School Graduate

Allowances and Incentives

  • Monthly
    Performance Incentive

  • Work Shift/Schedule

  • Night
    Shift

  • Holidays
    Off