Sr. Operations Director for CEBU

Tech Mahindra -Ebloc 3 Site

Tech Mahindra

6F Ebloc 3- Geonzon St, IT Park, Lahug Apas, Cebu City

1 Opening

> 7 yr

200k/Month

Basic Salary : 200000/Month

Total Guaranteed Allowance : 2000/Month

Job Pitch

We are actively hiring for different leadership roles!!! Apply now!

Job Description

Job Description Responsibilities: · Sound delivery management · Planning, monitoring & reporting, resource management, quality & risk management, problem & change management · Effective communication management by ensuring timely and appropriate generation, collection, dissemination, storage and ultimate disposition of information · Manage people by effectively and efficiently involving all resources to meet the organizational goals and by championing work-life balance, retention and career progression/development · Provides motivation and direction to his/her team by delegating responsibilities appropriately and empowering team members to deliver results · Provide senior leadership, change management and implementation of organization wide practices, policies and procedures · Client and stakeholder management – ensuring that the organization meets the contractual obligations and exceed the desired quality of work; addressing clients’ critical business issues and providing valuable solutions · Process improvement – reviews and evaluates existing processes and works with his/her team to create and implement improvements using Six-Sigma, DMAIC, LEAN etc. methodologies, and RPA/Automation; Business Transformation · Financial Management – managing P&L and attrition · Adept in making compromises and sound judgement calls with different groups in order to meet or exceed stakeholder/client’s needs and expectations · Implements all necessary components for people, process, technology and knowledge · Manage risks by identifying, analyzing and responding to project risks that will decrease or eliminate the chance of risk occurrence and minimizing operational impact · Evaluates and designs economic business relationship and structure with clients and suppliers/vendors · Client Solutions and Business Development · Other tasks assigned by the immediate reporting manager

Skill Required

  • Creative Thinker
  • Problem Solving Skills
  • Analytical Skills
  • Calm Under Pressure
  • Open to Flexible Schedules
  • Attention to Detail
  • Empathetic to Customers
  • Positive Attitude
  • Strong Communication Skills

Qualification Required

  • College Graduate

Allowances and Incentives

  • Monthly
    Performance Incentive

  • Free
    Shuttle

  • Medical Benefits

  • Medicine
    Reimbursement

  • Critical
    illness Benefits

  • Life
    Insurance

  • Work Shift/Schedule

  • Night
    Shift