Job Pitch

We want to help you get back on track this new normal. Be a Voice Relay Captioner at Alorica Alphaland and earn Php 37.5k monthly. To observe a safe application process and social distancing, please secure first an invite from our team before going to our site. Apply now and we’ll get back to you within 48-72 hours. Stay safe and see you on site, future Aloricans!

Job Description

This is a general customer service position which varies from telco services, retail services to product activations. • Talk to customers over the phone to resolve their questions or concerns • Accurately document and update customer records in the computer system • Upsell products or services to customers, if appropriate • Escalate customer complaints and/or calls to your manager when necessary

Skill Required

• Creative Thinker
• Problem Solving Skills
• Analytical Skills
• Calm Under Pressure
• Open to Flexible Schedules
• Attention to Detail
• Empathetic to Customers
• Positive Attitude
• Strong Communication Skills

Qualification Required

• No Requirement