CSR Telco Account| Php26.5k Monthly PLUS 15k Signing Bonus

Alorica - Cubao

Alorica Philippines

Lot 1, Cyberpark, Araneta Center, Cubao, Quezon City, Philippines, 1109

20 Openings

No Experience

26.5k/Month

Basic Salary : 26500/Month

Total Guaranteed Allowance : Confidential

Job Pitch

Join our TELCO Account today and earn Php 26.5K* monthly PLUS a Php 15K Signing Bonus*! *Only exclusive to applicants with at least 6 months of BPO experience. Terms and Conditions apply. To observe a safe application process and social distancing, please secure first an invite from our team before going to our site. Apply now and we’ll get back to you within 48-72 hours. Stay safe and see you on site, future Aloricans!

Job Description

This is a general customer service position which varies from telco services, retail services to product activations. • Talk to customers over the phone to resolve their questions or concerns • Accurately document and update customer records in the computer system • Upsell products or services to customers, if appropriate • Escalate customer complaints and/or calls to your manager when necessary

Skill Required

  • Creative Thinker
  • Problem Solving Skills
  • Analytical Skills
  • Calm Under Pressure
  • Open to Flexible Schedules
  • Attention to Detail
  • Empathetic to Customers
  • Positive Attitude
  • Strong Communication Skills

Qualification Required

  • No Requirement

Allowances and Incentives

  • Monthly
    Performance Incentive

  • Medical Benefits

  • Life
    Insurance

  • Critical
    illness Benefits

  • Free HMO for
    Dependents

  • Work Shift/Schedule

  • Night
    Shift

  • Holidays
    Off