Alorica - MJ Plaza

CSR Telco Account | Php22.5k Monthly PLUS up to 5k Incentives

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CSR Telco Account | Php22.5k Monthly PLUS up to 5k Incentives

  • 2310 Chino Roces Ave, Makati, Metro Manila

  • 200 Openings

  • No Experience

  • 22.5k/Month

  • 22500/Month

  • Confidential

Job Pitch

Be one of our Customer Service Representatives and earn an awesome Php 22.5k monthly salary with up to Php5k worth of incentives for our Telco Pioneer Account! Start your journey and become part of our growing family here at Alorica Center! Enjoy our competitive salary packages and a promising career path that awaits you! To take advantage of these awesome stuff, you must first: -be at least 18 years old -be at least a HS/SHS graduate -have good communication skills -have at least 1 year of BPO experience -be amenable to shifting schedules -be willing to train on site While on-site, please wear your face mask, face shield, and observe social distancing at all times while waiting for our vaccinated Aloricans to assist you. Stay safe and we will see you soon!

Job Description

This is a general customer service position which varies from telco services, retail services to product activations. • Talk to customers over the phone to resolve their questions or concerns • Accurately document and update customer records in the computer system • Upsell products or services to customers, if appropriate • Escalate customer complaints and/or calls to your manager when necessary

Skill Required

  • Creative Thinker
  • Problem Solving Skills
  • Analytical Skills
  • Calm Under Pressure
  • Open to Flexible Schedules
  • Attention to Detail
  • Empathetic to Customers
  • Positive Attitude
  • Strong Communication Skills

Qualification Required

  • High School Graduate
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Allowances And Incentives
  • Monthly Performance Incentive
Medical Benefits
  • Free HMO for Dependents

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