CSR/TSR Telco Account | Php22.5k Monthly PLUS 15k Signing Bonus

Alorica - MJ Plaza

Alorica Philippines

2310 Chino Roces Ave, Makati, Metro Manila

200 Openings

No Experience

22.5k/Month

Basic Salary : 22500/Month

Total Guaranteed Allowance : Confidential

Job Pitch

Be one of our Customer Service Representatives and earn an awesome Php 22.5k monthly salary with Php15k joining bonus PLUS up to Php5k worth of incentives for our Telco Pioneer Account! Your safety is our Number One priority and we are working hard to ensure your well-being. With that in mind, please come for your interview at the designated time provided by our Sourcing Team, so we can avoid overcrowding our Recruitment Area. And while on-site, please wear your face mask and observe social distancing at all times. Stay safe, and we will see you soon!

Job Description

This is a general customer service position which varies from telco services, retail services to product activations. • Talk to customers over the phone to resolve their questions or concerns • Accurately document and update customer records in the computer system • Upsell products or services to customers, if appropriate • Escalate customer complaints and/or calls to your manager when necessary

Skill Required

  • Creative Thinker
  • Problem Solving Skills
  • Analytical Skills
  • Calm Under Pressure
  • Open to Flexible Schedules
  • Attention to Detail
  • Empathetic to Customers
  • Positive Attitude
  • Strong Communication Skills

Qualification Required

  • High School Graduate

Allowances and Incentives

  • Monthly
    Performance Incentive

  • Medical Benefits

  • Free HMO for
    Dependents

  • Work Shift/Schedule

  • Night
    Shift

  • Holidays
    Off