BC4-BC5, Philexcel Business Park, Manuel A. Roxas Highway, Clark Freeport Zone, Pampanga, 2023
Be part our TELCO account at Alorica Clark and get back on track this new normal! To observe a safe application process and social distancing, please secure first an invite from our team before going to our site. Apply now and we’ll get back to you within 48-72 hours. Stay safe and see you on site, future Aloricans!
This is a general customer service position which varies from telco services, retail services to product activations. • Talk to customers over the phone to resolve their questions or concerns • Accurately document and update customer records in the computer system • Upsell products or services to customers, if appropriate • Escalate customer complaints and/or calls to your manager when necessary