CSR Work-At-Home Tech Account

Alorica - Davao

Alorica Philippines

Matina IT Park, Gen. Douglas MacArthur Highway, Talomo, Davao City, Davao del Sur, Philippines

50Openings

No Experience

16.5k/Month

Basic Salary : 16500/Month

Total Guaranteed Allowance : Confidential

Job Pitch

Train on-site and be part of our TECH Work-At-Home Account while working in the comfort of your home! Don’t worry about the equipment that you’ll use to perform the job after your on-site training. We will provide your PC with Internet allowance once you get hired in this awesome account. Apply now and wait for your over-the-phone interview within 24-72 hours. See you soon and stay safe, future Aloricans!

Job Description

This is a general customer service position which varies from telco services, retail services to product activations. • Talk to customers over the phone to resolve their questions or concerns • Accurately document and update customer records in the computer system • Upsell products or services to customers, if appropriate • Escalate customer complaints and/or calls to your manager when necessary

Skill Required

  • Creative Thinker
  • Problem Solving Skills
  • Analytical Skills
  • Calm Under Pressure
  • Open to Flexible Schedules
  • Attention to Detail
  • Empathetic to Customers
  • Positive Attitude
  • Strong Communication Skills

Qualification Required

  • High School Graduate

Top Picks

  • Free
    Food

  • Allowances and Incentives

  • Monthly
    Performance Incentive

  • Medical Benefits

  • Critical
    illness Benefits

  • Work Shift/Schedule

  • Night
    Shift

  • Holidays
    Off