Alorica - Davao

CSR Work-At-Home Tech Account

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CSR Work-At-Home Tech Account

  • Matina IT Park, Gen. Douglas MacArthur Highway, Talomo, Davao City, Davao del Sur, Philippines

  • 50 Openings

  • No Experience

  • 16.5k/Month

  • 16500/Month

  • Confidential

Job Pitch

Train on-site and be part of our TECH Work-At-Home Account while working in the comfort of your home! Don’t worry about the equipment that you’ll use to perform the job after your on-site training. We will provide your PC with Internet allowance once you get hired in this awesome account. Apply now and wait for your over-the-phone interview within 24-72 hours. See you soon and stay safe, future Aloricans!

Job Description

This is a general customer service position which varies from telco services, retail services to product activations. • Talk to customers over the phone to resolve their questions or concerns • Accurately document and update customer records in the computer system • Upsell products or services to customers, if appropriate • Escalate customer complaints and/or calls to your manager when necessary

Skill Required

  • Creative Thinker
  • Problem Solving Skills
  • Analytical Skills
  • Calm Under Pressure
  • Open to Flexible Schedules
  • Attention to Detail
  • Empathetic to Customers
  • Positive Attitude
  • Strong Communication Skills

Qualification Required

  • High School Graduate
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Allowances And Incentives
  • Monthly Performance Incentive

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