Job Pitch

Get trained and get the job at Alorica Ilocos and be part of our awesome Retail Account! We are giving you: -FREE 5-day Call Center Training -EGC Allowance worth Php 1,500 upon training completion Don’t pass up this insanely great opportunity! Apply now and we’ll get back to you within 24-72 hours. Stay safe and see you soon, future Aloricans!

Job Description

This is a general customer service position which varies from telco services, retail services to product activations. • Talk to customers over the phone to resolve their questions or concerns • Accurately document and update customer records in the computer system • Upsell products or services to customers, if appropriate • Escalate customer complaints and/or calls to your manager when necessary

Skill Required

• Creative Thinker
• Problem Solving Skills
• Analytical Skills
• Calm Under Pressure
• Open to Flexible Schedules
• Attention to Detail
• Empathetic to Customers
• Positive Attitude
• Strong Communication Skills

Qualification Required

• No Requirement