CSR Sales and Retail Account

Alorica - Ilocos

Alorica Philippines

Centennial Arena, Ablaw Ave., Laoag, Ilocos Norte and VYV Building Valdez Cente,r Brgy 1 San Francisco San Nicolas, Ilocos Norte

50 Openings

No Experience


Basic Salary : 16500/Month

Total Guaranteed Allowance : Confidential

Job Pitch

Get trained and get the job at Alorica Ilocos and be part of our awesome Retail Account! We are giving you: -FREE 5-day Call Center Training -EGC Allowance worth Php 1,500 upon training completion Don’t pass up this insanely great opportunity! Apply now and we’ll get back to you within 24-72 hours. Stay safe and see you soon, future Aloricans!

Job Description

This is a general customer service position which varies from telco services, retail services to product activations. • Talk to customers over the phone to resolve their questions or concerns • Accurately document and update customer records in the computer system • Upsell products or services to customers, if appropriate • Escalate customer complaints and/or calls to your manager when necessary

Skill Required

  • Creative Thinker
  • Problem Solving Skills
  • Analytical Skills
  • Calm Under Pressure
  • Open to Flexible Schedules
  • Attention to Detail
  • Empathetic to Customers
  • Positive Attitude
  • Strong Communication Skills

Qualification Required

  • No Requirement

Allowances and Incentives

  • Monthly
    Performance Incentive

  • Work Shift/Schedule

  • Night

  • Holidays