Alorica - Ilocos

CSR Sales and Retail Account | Php 18k Monthly

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CSR Sales and Retail Account | Php 18k Monthly

  • Centennial Arena, Ablaw Ave., Laoag, Ilocos Norte and VYV Building Valdez Cente,r Brgy 1 San Francisco San Nicolas, Ilocos Norte

  • 50 Openings

  • > 1 yr

  • 18k/Month

  • 18000/Month

  • Confidential

Job Pitch

Start your journey and become part of our growing family here at Alorica San Nicolas! We offer very promising career paths with competitive salary packages! To take advantage of these awesome stuff, you must first: -be at least 18 years old -be at least a HS/SHS graduate -have good communication skills -be amenable to shifting schedules -be willing to train on-site then work at home after -have at least 20Mbps of wired internet speed While on-site, please wear your face mask, face shield, and observe social distancing at all times while waiting for our vaccinated Aloricans to assist you. What are you waiting for? APPLY NOW! Stay safe and we will see you soon!

Job Description

This is a general customer service position which varies from telco services, retail services to product activations. • Talk to customers over the phone to resolve their questions or concerns • Accurately document and update customer records in the computer system • Upsell products or services to customers, if appropriate • Escalate customer complaints and/or calls to your manager when necessary

Skill Required

  • Creative Thinker
  • Problem Solving Skills
  • Analytical Skills
  • Calm Under Pressure
  • Open to Flexible Schedules
  • Attention to Detail
  • Empathetic to Customers
  • Positive Attitude
  • Strong Communication Skills

Qualification Required

  • High School Graduate
Top Picks
  • Work From Home
Allowances And Incentives
  • Monthly Performance Incentive

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