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OFFICE-BASED INBOUND VOICE ACCOUNT
A campaign where agents will be speaking to patients over the phone for supply refills.
Products are for sleep apnea including CPAP and BIPAP
The agents must have prior experience interacting with Patient
They must have excellent interpersonal skills
They must be have negotiation skills
Candidates with experience in Durable Medical Equipment would be preferred.
- Candidates must be able to work in the office
- Min 6 months BPO experience
- Excellent comprehension and English communication skills
- Must have strong Customer Service experience
Strong Communication Skills
Empathetic to Customers
Attention to Detail
Open to Flexible Schedules
Calm Under Pressure
Problem Solving Skills
Allowances and Incentives
Annual Performance Bonus
Monthly Performance Incentive
Job Search Status
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