Accenture Cebu - Voice Support Representative | EL 975
eBloc 2 Tower, West Geonzon Street, Cebu City, Cebu, Philippines
Job Pitch
APPLICATION REMINDER: We appreciate your interest in applying with Accenture. As you go along the recruitment process, we require everyone to complete their Workday profile via our career site (Workday) accessible after you click the ‘Apply Now’ button or to be sent via SMS. Make sure to accomplish all the required information within 24 hours for us to process your application.
Why join Accenture?
- Competitive salary package, company bonuses, and performance incentives
- Night differential
- Loyalty, Christmas gift, inclusion, and diversity benefits
- Paid sick and vacation leaves
- Expanded maternity leave up to 120 days*
- HMO coverage (medical and dental) from day 1 of employment
- Life insurance
- Employee stock purchase plan
- Retirement plan
- Flexible working arrangements
- Accessible locations
- Work Life Balance
- Healthy and encouraging work environment
- Career growth and promotion opportunities
- Volunteering opportunities
*Terms and conditions apply*
Job Description
Accenture in the Philippines is currently looking for Voice Support Representatives who will be responsible in performing the following day-to-day
tasks:
In providing customer service support according to the scope of work and service level requirements. This includes ensuring call quality and quantitative standards are observed in meeting customer care needs and resolving them in a timely fashion.
Job Qualifications:
- Excellent English Communication Skills
- Minimum of 6 months customer service or relevant experience
- Open to High School graduates, College Undergrads/Grads
- Wiling to work on a shifting schedule and during holidays as needed
Skills Required
Qualification Required
- College Graduate
