Local Dayshift Account at CNXC Spark Place Cubao - Customer Service Specialist Concentrix Spark Place Cubao - Local Dayshift Account at CNXC Spark Place Cubao - Customer Service Specialist

Location 2F Spark Place, P. Tuazon Boulevard, Cubao, Quezon City, Metro Manila, Philippines

Job Pitch

Here’s a glimpse of what awaits you:
• Paid training
• Free P2P bus rides in Mega Manila
• Educational Assistance Program
• Exclusive discounts from our partner establishments
• HMO, life insurance, leave conversion, and many more!

Job Description

Why Concentrix:
Prepare for an adventure filled with fun, growth, and endless possibilities! 
At Concentrix, we celebrate diversity, empower our people, and provide unwavering support. We're not just a team; we're your dedicated squad on the path to greatness.
But that's not all. We proudly hold the certification as a Great Place to Work, a testament to our unwavering commitment to fostering a positive and empowering workplace culture. Join us and experience the genuine and unwavering FANATICAL care we offer to our staff!
 
 
Your Role as a Customer Experience (CX) Rockstar
 
As a Customer Experience (CX) Rockstar, you hold a crucial position in ensuring that our clients' customers receive exceptional experience. Your primary responsibility is to address their needs and concerns promptly and professionally, leaving a lasting positive impression.
 
To achieve this, your excellent communication skills will be put to use. Active listening, empathy, and effective communication are key. Consistently delivering high-quality service and exceeding expectations are vital for success. 
 
If you're passionate about CX and making a difference, start your Concentrix journey now.
 
You are a perfect fit for the position if you:
 
• Are a college graduate with or without a background in the Customer Experience (CX) industry
• Have at least six (6) months of background in the Customer Experience (CX) industry
• Have good English communication skills
• Have excellent customer service, problem-solving, and multitasking skills
• Have superb computer skills
• Are willing to work on shifting schedule
 
 
Company Overview:
Hi, we're Concentrix. We are a leading global provider of customer experience (CX) solutions and technology, improving business performance for some of the world’s best brands including over 100 Fortune Global 500 clients and over 125 new economy clients. Every day, from more than 40 countries and across 6 continents, our staff delivers next generation customer experience and helps companies better connect with their customers. We create better business outcomes and help differentiate our clients by reimagining everything CX through Strategy + Talent + Technology. 
Visit www.concentrix.com to learn more about us.

Skills Required

  • Strong Communication Skills
  • Positive Attitude
  • Empathetic to Customers
  • Attention to Detail
  • Open to Flexible Schedules
  • Calm Under Pressure
  • Analytical Skills
  • Problem Solving Skills
  • Creative Thinker

Qualification Required

  • High School Graduate

What this jobs offers

Concentrix Spark Place Cubao About Concentrix Spark Place Cubao Read more about Us

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