TaskUs Phoenix - Ortigas Pasig - Disputes Analyst - Financial Tech Campaign | TaskUs Ortigas
14F Cyber Omega Bldg., Pearl Dr., Ortigas
Job Pitch
Level up your Disputes/Risk Assessment skills when you join our #PeopleFirst team!
A Chargeback Care Specialist who joins Us is a frontline member for one of the world’s best brands.
Your daily tasks include but are not limited to the following:
- Learn about the ever-changing world of card processing and online payments
- Create evidence to protect merchants from illegitimate chargebacks
- Check the accuracy of our automated system in creating 100% accurate chargeback evidence
- Providing customer satisfaction and experience
- Meeting and exceeding client-mandated KPI’s (Key Performance Indicators)
- Participating in training to improve work performance
- Following TaskUs’ policies and keeping information confidential
TaskUs’ culture nurtures open communication and feedback. The management values each teammate's feedback on possible problem areas for improvement. Teamwork Makes the Dream Work!
What makes a #RidiculouslyGood Chargeback Expert?
- 1 year in Financial industry experience i.e. Banking, Accounting, or BPO Financial campaigns.
- Experience in Chargeback, Disputes, or Fraud Analysis is a must.
- Exceptional Communication Skills—both written and oral.
- Willing to work on shifting schedules and can work on-site.
Are you this Ridiculously Good? Then TaskUs is for you!
Visit our Onsite Recruitment Hub at 14F Robinsons Cyber Omega, Pearl Dr., Ortigas CBD, Pasig (near Richmonde Hotel) from 9:00 AM - 4:00 PM, Mondays to Fridays. Bring your valid ID and a copy of your vaccination certificate.
Job Description
Level up your Disputes/Risk Assessment skills when you join our #PeopleFirst team!
A Chargeback Care Specialist who joins Us is a frontline member for one of the world’s best brands.
Your daily tasks include but are not limited to the following:
- Learn about the ever-changing world of card processing and online payments
- Create evidence to protect merchants from illegitimate chargebacks
- Check the accuracy of our automated system in creating 100% accurate chargeback evidence
- Providing customer satisfaction and experience
- Meeting and exceeding client-mandated KPI’s (Key Performance Indicators)
- Participating in training to improve work performance
- Following TaskUs’ policies and keeping information confidential
TaskUs’ culture nurtures open communication and feedback. The management values each teammate's feedback on possible problem areas for improvement. Teamwork Makes the Dream Work!
What makes a #RidiculouslyGood Chargeback Expert?
- 1 year in Financial industry experience i.e. Banking, Accounting, or BPO Financial campaigns.
- Experience in Chargeback, Disputes, or Fraud Analysis is a must.
- Exceptional Communication Skills—both written and oral.
- Willing to work on shifting schedules and can work on-site.
Are you this Ridiculously Good? Then TaskUs is for you!
Visit our Onsite Recruitment Hub at 14F Robinsons Cyber Omega, Pearl Dr., Ortigas CBD, Pasig (near Richmonde Hotel) from 9:00 AM - 4:00 PM, Mondays to Fridays. Bring your valid ID and a copy of your vaccination certificate.
Skills Required
- Strong Communication Skills
- Positive Attitude
- Empathetic to Customers
- Attention to Detail
- Open to Flexible Schedules
- Calm Under Pressure
- Analytical Skills
- Problem Solving Skills
- Creative Thinker
Qualification Required
- High School Graduate
About TaskUs Phoenix - Ortigas Pasig
Read more about Us
At one of the premier business districts of Ortigas, Pasig rises TaskUs’ newest and out-of-this-world site! Taking inspiration from high-tech and augmented reality, Phoenix (TaskUs Ortigas) is designed with elements that reflect TaskUs’ people-first philosophy strengthened further with cutting-edge technologies to create Ridiculously Good customer support experience and innovation. Built with Ridiculously Modern and world-class facilities, they surely motivate our people and bring them a jolt of fun to the workday. Tara, take the leap and spread your wings with Us!
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