Customer Service Expert for Online Retail Account | TaskUs Batangas Site TaskUs Atlantis - Batangas - Customer Service Expert for Online Retail Account | TaskUs Batangas Site

Location XentroMall Batangas, Diversion Road, Batangas, Philippines

Job Pitch

Level up your Customer Care skills when you join our #PeopleFirst team!

A Customer Care Expert who joins Us is a frontline member for one of the world’s best brands.

Your daily tasks include but are not limited to the following:

Providing customer satisfaction and experience
Meeting and exceeding client-mandated KPI’s (Key Performance Indicators)
Participating in training to improve work performance
Following TaskUs’ policies and keeping information confidential

TaskUs’ culture nurtures open communication and feedback. The management values each teammate's feedback on possible problem areas for improvement. Teamwork Makes the Dream Work!

One year industry experience
What makes a #RidiculouslyGood Customer Care Expert?
Exceptional Communication Skills—both in written and oral.
Willing to work on shifting schedules and can work on-site once needed.

Are you this Ridiculously Good? Then TaskUs is for you!

Job Description

Start a #RidiculouslyRefreshing Career with Us!

As a Teammate, you must:
Provide customer satisfaction and experience
Meet and exceed client mandated KPI's (Key Performance Indicators)
Be aware of TaskUs policies and keep things confidential
Provide feedback to management concerning possible problems or areas of improvement
Participate in training to improve work performance

So, do you have what it takes to become a teammate? Here’s what we’re looking in our #RidiculouslyGood Humans:
Is willing to work on shifting schedules
Has call center experience (a plus but not required)
Has strong verbal, written & comprehension skills
Has critical thinking skills with a focus on issue resolution and customer satisfaction
Can multitask and has high attention to details
Is self-motivated, can work independently, and contribute to cross-functional and global teams
Is flexible and can quickly adjust to frequent process and information changes
Can work under pressure

For real-time processing, kindly join our zoom link for the Virtual Hiring Process: (ZOOM ID: 5747072784)

We’re looking for new Teammates who are ready to be ridiculous with Us. Our virtual doors are open to more Ridiculous Humans!

Ready to change the way things are done? Then TaskUs is for you.

Skills Required

  • Creative Thinker
  • Problem Solving Skills
  • Analytical Skills
  • Calm Under Pressure
  • Open to Flexible Schedules
  • Attention to Detail
  • Empathetic to Customers
  • Positive Attitude
  • Strong Communication Skills

Qualification Required

  • No Requirement

What this jobs offers

TaskUs Atlantis - Batangas About TaskUs Atlantis - Batangas Read more about Us

Dive into the #RidiculouslyGood life at Atlantis! One of our recently launched sites, Atlantis features our latest innovations in terms of layout, technology, infrastructure, and recruiting best practices. It embodies our ridiculous design philosophy with its dreamy, magical underwater theme and world-class amenities. Located along the most vital and bustling commercial center Batanga, it is situated beside the city’s bus terminal and near the city’s international port for accessibility. Tara, discover #RidiculouslyGood outsourcing with Us!

Read more about Us
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