2F Spark Place, P. Tuazon Boulevard, Cubao, Quezon City, Metro Manila, Philippines
Prepare for an adventure filled with fun, growth, and endless possibilities!
At Concentrix, we celebrate diversity, empower our people, and provide unwavering support. We're not just a team but your dedicated squad on the path to greatness.
But that's not all. We proudly hold the certification as a Great Place to Work, a testament to our unwavering commitment to fostering a positive and empowering workplace culture. Join us and experience the genuine and unwavering FANATICAL care we offer to our staff!
Here’s a glimpse of what awaits you:
• Paid training
• Free P2P bus rides
• Educational Assistance Program
• Exclusive discounts from our partner establishments
• HMO, life insurance, leave conversion, and many more!
Your Role as a Customer Experience (CX) Rockstar
As a Customer Experience (CX) Rockstar, you hold a crucial position in ensuring that our client's customers receive an exceptional experience. Your primary responsibility is to address their needs and concerns promptly and professionally, leaving a lasting positive impression.
To achieve this, your excellent communication skills will be put to use. Active listening, empathy, and effective communication are key. Consistently delivering high-quality service and exceeding expectations is vital for success.
If you're passionate about CX and making a difference, start your Concentrix journey now.
You are a perfect fit for the position if you:
· Are a college graduate with or without a background in the Customer Experience (CX) industry
· Have at least six (6) months of background in the Customer Experience (CX) industry
· Have good English communication skills
· Have excellent customer service, problem-solving, and multitasking skills
· Have superb computer skills
· Are willing to work on shifting the schedule